Our IT experts are fully qualified with over 60 years combined experience in various fields of technology.


IT team for small business

On-Demand Support

With Avantech, you get on-demand access to U.S. based IT experts with just the click of your mouse, email, or call – providing support for on-premise and cloud based systems. Getting help has never been easier! No more expensive break-fix arrangements, and no more waiting for a tech to arrive, increasing your downtime.

Forget help desks with multiple levels, and long wait times. All of our technicians are just a click, call, or email away. Our techs will resolve your issues and perform system administration tasks. Get instant support for any of your needs.

Standard Service Level Agreement (SLA)

Most issues are resolved on-demand. However, there are those rare occasions where an issue requires a little more in-depth analysis. In those cases, tickets are created, and we apply our standard SLA.

service level agreement
after hours IT support

Emergency After-Hours Support

Problems sometimes arise at the most inconvenient times. Get access to our after-hours emergency support team when they do.Our after-hours team is available for emergency issues such as:

  • System Crash Preventing Business Continuation
  • Network Outage Preventing Business Continuation
  • Loss of Access to critical business system(s)
  • Loss of Data Preventing Business Continuation
  • Infection causing loss of access (i.e. Ransomeware)

Onsite Support

Avantech has certified technicians all over the U.S. When on-site support is required, we can get a tech on site ASAP at a deeply discounted hourly rate.

onsite support

Let Us be your IT department

Focus on running your business while we manage, maintain, and secure your computer systems and network.